This notice explains how Artisan Roofing Ltd ("we", "us") handles the personal information you give us through this website.
Artisan Roofing Ltd, Unit 1, Bankhead Workspace, Bankhead Terrace, Edinburgh, Scotland, EH11 4DY. For anything about your personal information, email cpo@artiroof.co.uk or call 0131 453 5442.
When you use our contact form we receive the details you enter: your name, city, email address, telephone and fax numbers, and your message. Our web server also briefly records your IP address to protect the form against spam and abuse.
We use your details only to reply to your enquiry and, if you go on to work with us, to provide our quotation and services. Our lawful basis is our legitimate interest in responding to people who contact us, or taking steps at your request before entering into a contract.
We do not use your details for marketing, and we never sell or share them with anyone except the service providers below.
Your enquiry is delivered to our email inbox by our email sending provider, Resend, and stored in our email account with Google Workspace. Both act on our instructions and are bound to protect your information.
We keep enquiries for as long as needed to deal with them and for our normal business records, after which they are deleted. IP addresses used for spam protection are discarded within an hour; server logs are kept for a short period for security.
This website does not use cookies or any tracking or analytics tools.
You can ask us for a copy of the personal information we hold about you, ask us to correct or delete it, or object to how we use it. Contact us using the details above. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
We may update this notice from time to time. This version was last updated in November 2026.